Most offices a new oleh needs in Modiin are in the city centre. City Hall at 1 Tiltan St houses the municipal departments, including arnona, education, aliyah and absorption and religious services, and the Population and Immigration Authority (Misrad HaPnim) office, which handles teudat zehut, passports, change of address and first ID for olim, by appointment. At Azrieli Mall you will find the Bituach Leumi branch (Beit Yehonatan, 5th floor, appointments only) and Mei Modiin, the water company, where you open or transfer your water account. The Israeli Employment Service is in the Donna 2 building on Dam HaMaccabim St.
For urgent municipal issues, the city's Moked 106 hotline runs 24/7. In an emergency, dial 100 for police.